VCA All Pet Animal Hospital/Taylorsville

VCA All Pet Animal Hospital/Taylorsville is a small-animal veterinary clinic in Taylorsville, Utah, located at 2530 W 4700 S Suite B-1. The clinic treats dogs and cats. Online feedback includes both praise for day-to-day handling of pets and concerns about communication style, treatment approach, and cost.

Services

•Veterinary care for dogs and cats
•Wellness visits, including a free first exam (noted by a recent reviewer)
•Vaccinations
•Evaluation and testing discussions for respiratory concerns such as possible asthma in cats (testing complexity and expense were noted)
•Management of skin issues and swollen lymph nodes, including diagnostic testing options discussed
•Treatment for ear infections, including prescribed antibiotics and ear cleanings (as described by a reviewer)
•Access to a VCA emergency location was referenced by a reviewer, but out-of-hours service at this specific hospital is not specified

Pricing

No published pricing information is available; reviews describe pricing as above average, with one recent example citing about $89 for two vaccinations and other comments mentioning tests costing hundreds of dollars.

People

Dr. Neville is mentioned in a review in connection with an appointment prior to his retirement.

Reviews

Google reviews show a 4.5/5 rating from 817 reviews. Recent comments mention friendly reception staff and vet techs, convenient scheduling (including same-day availability), and pets being treated well. Criticisms in recent reviews include brief veterinarian interactions with information relayed through techs, frustration with limited diagnostic options, repeated treatment cycles for a cat ear infection, and concerns that costs were high or emphasized.

Reviews for VCA All Pet Animal Hospital/Taylorsville

Note: Showing the 5 most recent Google reviews out of 817 we track in total. Recent reviews may not be representative of overall sentiment.

Bailey Teal

1 month ago

Amethyst June

2 months ago

I took my new kitty here for the free first exam. It was same day scheduling which was very convenient. I was only charged for the vaccinations I chose to get for her and that was about $89 for two. The vet did briefly speak with me and I did wish I had more time to ask questions because the vet tech had to go back and ask but otherwise it was a very comfortable and smooth vet experience. The vet was honest about the complexities and expenses of testing my kitty for asthma, I appreciated the transparency.

Raine Bouck

3 months ago

DO. NOT. GO. HERE. I’m incredibly disappointed in the veterinary services and pricing provided by this location. The reception staff and vet techs are great, but I don’t understand why two veterinarians were completely unhelpful with our cat, especially when one of them even claimed to have Maine Coons. We initially chose this place because my husband’s family has always had good experiences bringing their dogs here. Our cat was having a skin reaction along with swollen lymph nodes, so we first brought him in to see Dr. Neville before his retirement. He briefly looked at his teeth and told us we needed to brush them because his gums looked inflamed, and that was it. Days went by and our cat got worse. We had to take him to their emergency location after he scratched himself raw due to whatever was causing the irritation. As more time passed, we went through multiple cones trying to find one that was comfortable enough. Unfortunately, he was still able to scratch and made more wounds on his chin. We brought him back for additional shots and another evaluation. During every exam, the veterinarians would speak with us for about five minutes, then leave and not return. It was incredibly frustrating. The techs had to go back and forth multiple times relaying unclear answers and solutions. I do not blame the techs at all. My frustration is entirely with the doctors. The only test they offered was one that cost hundreds of dollars and would only provide results if something was specifically wrong with his lymph nodes. They refused to offer any alternative testing options. We eventually took him somewhere else, and the difference was night and day. The veterinarians were far more attentive, knowledgeable, and willing to explore multiple options with us. They also did not charge hundreds of dollars for exams, shots, and medications. I truly wish I could get a refund from this VCA for all the time and money we wasted.

Stefan Young

Love this place. Although they are a bit on the higher side of pricing. But they always seem to treat my pets very well. For that the higher price is worth it.

Tanya Roman

Do not waste your time here, all they like to do is get money out of you. I’ve scheduled 4 appt just for them to keep prescribing antibiotics/cleanings for a cat ear infection. After the 3rd appointment I asked if there’s anything else we can do to treat the problem and the Vet wanted to “wait and see”.